Privacy Policy

1. Information We Collect

We collect only the information reasonably necessary to operate our store, process orders, provide financing and delivery support, and respond to customers.

• Name, email address, phone number, and account information
• Shipping and billing addresses
• Order details, purchase history, and product inquiries
• Messages you send through our website, email, WhatsApp, or other support channels
• Marketing preferences and consent choices
• Technical information such as IP address, browser type, pages visited, timestamps, and security logs

2. Payments

Easy Home Appliances does not intentionally store your full payment card number. Card and other electronic payments are processed by the payment provider configured for checkout, subject to that provider's own privacy and security terms.

3. How We Use Your Information

• Process, confirm, deliver, and support orders
• Create and manage customer accounts
• Provide financing, product, delivery, installation, warranty, and customer-service assistance
• Send transactional messages you request or that are necessary to service an order
• Send promotional messages only when you have provided the applicable consent
• Prevent fraud, maintain security, diagnose errors, and comply with legal obligations

4. Service Providers

We may use trusted providers for ecommerce infrastructure, hosting, payments, analytics, email, messaging, delivery, and related business operations. They receive information only as reasonably necessary to provide their services.

We do not sell personal information for money.

5. Cookies and Analytics

The website may use essential cookies or similar storage required for sessions, account functionality, cart management, checkout, security, and language preferences.

We also use Vercel Web Analytics to understand aggregate site usage. Vercel Web Analytics is designed to operate without cookies and provide anonymized aggregate statistics.

If we add advertising or cross-site tracking technologies in the future, this policy and any consent controls will be updated where required.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described here and to satisfy accounting, tax, fraud-prevention, warranty, dispute-resolution, and legal requirements.

7. Your Choices and Rights

To make a privacy request, contact easyhome.ap@gmail.com or call +1 (305) 216-3996.

• Request access to or correction of personal information we maintain about you
• Request deletion when applicable, subject to legal retention obligations
• Opt out of promotional email or SMS communications at any time
• Change browser settings for cookies and local storage, understanding that some site features may stop working

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect customer information. No internet transmission or storage system can be guaranteed to be completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated date.