Terms & Conditions

1. General Information

These Terms & Conditions govern purchases and use of the Easy Home Appliances website and related services in Miami, Florida. By placing an order or using the website, you agree to these terms.

For questions, contact easyhome.ap@gmail.com or +1 (305) 216-3996.

2. Products & Pricing

Product descriptions, images, availability, financing examples, and prices are provided in good faith and may change without notice. Prices are in U.S. Dollars unless otherwise stated and may exclude taxes, delivery, installation, haul-away, or other fees shown before purchase.

We may correct pricing or catalog errors and cancel or refuse an order when stock is unavailable, information is incorrect, or fraud is suspected. Amounts already collected for a cancelled order will be handled through the applicable payment method.

3. Orders & Payment

An order is not final until it has been accepted and any required payment or financing approval has been completed. You are responsible for providing accurate contact, billing, shipping, and payment information.

Electronic payments are handled by the payment provider configured for checkout. Easy Home Appliances does not intentionally store full card numbers.

4. Delivery, Installation & Access

Delivery and installation timelines are estimates and may vary based on inventory, address, building access, weather, third-party carriers, and other circumstances beyond our reasonable control.

Customers are responsible for providing a safe and accessible delivery location and for ensuring an authorized person is present when required. Additional attempts, special access, installation, or haul-away may involve additional fees when disclosed.

5. Returns & Refunds

Unless a product or sale is expressly marked final sale, return requests should be made within 30 days of purchase. Returned products must be unused and in their original packaging, subject to inspection and any product-specific exclusions.

Contact our support team before returning an item so we can provide the applicable instructions. Delivery, installation, financing, restocking, or special-order conditions may affect the amount eligible for refund where permitted by law.

6. Damaged or Incorrect Products

Inspect products promptly after delivery. If an item arrives damaged, incomplete, or materially different from the confirmed order, contact us as soon as possible with the order information and photos so we can review the issue and available remedies.

7. Chargebacks & Disputes

Please contact us first so we can investigate and attempt to resolve billing or fulfillment concerns. Fraudulent or unauthorized chargebacks relating to valid fulfilled orders may be contested with supporting documentation.

8. Limitation of Liability

To the maximum extent permitted by law, Easy Home Appliances is not responsible for indirect, incidental, special, or consequential damages arising from use of the website or products. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

9. Privacy

Personal information is handled as described in our Privacy Policy. Marketing consent is separate from ordinary order and support communications.

10. Governing Law

These terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Subject to any mandatory consumer rights, disputes relating to these terms or the website will be handled in the appropriate courts located in Miami-Dade County, Florida.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The current version will be posted on this page with an updated date.